Shipping policy

 POLICY/SHIPPING/ REFUNDS/ EXCHANGES  

POLICY

By using the LaidByJess website, you agree to comply with all the terms and conditions listed. If you do not agree with these terms, please refrain from using the website.

SHIPPING:

Standard Shipping:
Shipping typically takes 2-3 business days.

Express Shipping:
For faster delivery, we offer express shipping, which takes 1-2 business days.

International Shipping:
For international orders, shipping usually takes 6-8 business days.

Tracking Numbers:
Once your order is dispatched, we will send you a tracking number via email. Please note that once the package is in the possession of USPS or UPS, we no longer have authority over it.

Shipping Providers:
We ship orders through UPS and USPS.

Package Updates:
For updates on your package, please contact USPS Customer Service or UPS Customer Service.

USPS Customer Service: 1 (800) 275-8777
UPS Customer Service: 1 (800) 742-5877

Postal Service Information:
You will receive an email with tracking number details, which will indicate the postal service used for shipping your package.

REFUNDS:

Lost Shipments:
Refunds will not be issued for any lost shipments by USPS or UPS. We recommend contacting the respective customer service for assistance.

Address Accuracy:
We are not responsible for any problems arising from entering incorrect shipping or billing addresses. Please ensure all information is accurate before placing an order with LaidByJess.

We appreciate your understanding and cooperation. If you have any further questions or concerns, please do not hesitate to reach out to us.